Privacy Policy

Last updated: December 2024

pluteurfvf B.V. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pluteurfvf.top, use our services, or interact with us.

Data Controller

pluteurfvf B.V. acts as the data controller for the personal information collected through our services. You can contact us using the information provided in the "Contact" section below.

Legal Basis

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal bases:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary for the performance of a contract with you
• Legitimate interests: When we have a legitimate business interest that doesn't override your privacy rights
• Legal obligation: When we need to comply with applicable laws and regulations

Data Collection

The data we collect includes personal information such as your name, email address, phone number, and any information you provide when contacting us or booking our services. We collect this information when you:

• Fill out contact forms on our website
• Book classes or services with pluteurfvf
• Subscribe to our communications
• Visit our website (through cookies and similar technologies)
• Participate in our programs or events
• Communicate with us via phone, email, or in person

How We Use Your Information

We explain how we use your information for various business purposes, including providing our yoga and pilates services, communicating with you, and improving our offerings. Specifically, we use of your data for:

• Processing class bookings and managing your account
• Providing customer service and responding to inquiries
• Sending important updates about our services and schedules
• Marketing communications (with your consent)
• Improving our website and services
• Complying with legal obligations
• Ensuring the safety and security of our facilities

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (under strict confidentiality agreements)
• When required by law or to protect our rights and safety
• With your explicit consent for specific purposes
• In the event of a business transfer or merger (with appropriate notice)

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Generally:

• Customer information is retained for the duration of our business relationship and up to 7 years after for legal compliance
• Marketing communications data is retained until you unsubscribe
• Website analytics data is typically retained for 26 months
• Contact form submissions are retained for up to 2 years unless you request deletion

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data under certain circumstances
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data in a structured format
• Right to object: Object to processing based on legitimate interests or for marketing purposes
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze website usage. For detailed information about our cookie practices, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

International Data Transfers

As a business based in the Netherlands, we primarily process data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact

If you have questions about this Privacy Policy, want to exercise your rights, or need to contact us about your personal data, please contact us at:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with applicable law.